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Privacy Policy

How NimbusVPS handles checkout, payment, support and technical records, including the scope of checkout without an ID upload.

The short version
We retain email, order, configuration and payment records to deliver and support the service. No ID upload or phone verification is requested in checkout. This is not a zero-data or anonymous-hosting guarantee.

1. The operating principle

The purchase form asks for the information needed to configure, pay for and communicate about your server. It does not request a name, ID upload, phone verification, postal address or card details.

An email address and order record are still personal or linkable information. The absence of an identity-document field does not mean that no records are kept or that your server activity is untraceable.

2. What we collect

  • Order email and configuration: email, location, operating system, resources, selected options, term and quantity, plus optional hostname and SSH public key.
  • Order records: reference, timestamps, amount, access token, status and event history.
  • Payment details: selected crypto, receiving address, requested amount, quote expiry and available transaction references. The transfer is made directly to the displayed wallet; payments are verified automatically; server preparation follows confirmation.
  • Support correspondence: information you send when asking about your order or service.
  • Operational technical records: information needed to run, secure and support the website, network and server. No universal zero-log retention guarantee is made.

Do not send identity documents or other unnecessary sensitive information through support unless a specific need has been explained.

3. What we do not log

Your VPS and the software you install may create access, application, DNS or network logs. You control the configuration of your applications; the no-ID checkout claim does not establish the logging behaviour of every infrastructure layer.

We do not present an independently verified no-DPI, no-NetFlow or zero-retention guarantee. If a particular logging or retention requirement is essential, obtain a specific answer from support before ordering.

4. Retention

Order and payment records are retained for service delivery, support, disputes and applicable record-keeping duties. The current order flow stores those records; it does not provide an automatic immediate-deletion promise.

Detailed retention periods for each infrastructure and support system are not published here. To request access, correction or deletion, contact [email protected] from the order email. Deletion may be limited while information is needed for an active service or an applicable legal obligation.

Keep your own backups. The post-expiry service grace period is not a promise that every copy of every order or technical record is deleted at the same time.

5. Who we share with

Order and payment information is used by our team to fulfil the service and handle support. The checkout sends order notifications, including the email and order details, through Telegram to the operations team.

The payment QR code is loaded from api.qrserver.com with the payment address or payment URI. Your browser therefore connects to that service. Depending on the selected blockchain, transaction details can also be publicly visible.

Hosting and infrastructure providers may process operational technical information. Information can also be disclosed where required by applicable law. This page does not promise that data never reaches another service.

Requests for information are assessed under applicable law. No-ID checkout does not prevent a lawful request for the email, order, payment or technical records that exist.

Customers are notified where permitted and required by the applicable process. We do not claim that a particular number of requests has been refused or that requested information usually does not exist.

7. Your rights

For access, correction or deletion requests, email [email protected] from the address used on the order and include the order reference. Keep the order access token private.

Requests are handled in accordance with applicable data-protection requirements. Some information may need to remain available for active service, dispute resolution or mandatory record keeping.

8. Security

Protect your order link, email account, server credentials and SSH keys. The order link contains a token that authorises access to its details; do not publish it or forward it to people who should not have access.

Report security issues to [email protected]. An OpenPGP key has not been published; ask for a suitable channel before sending sensitive material.

Questions about this document?

Email [email protected]. We would rather answer a question before you buy than argue about a clause afterwards.

NimbusVPS · Company registration details are not yet published. NimbusVPS is the trading name. The registered operator name, registration number and business address are not yet published.